- 11/11/2012
- Posted by: essay
- Category: Business writing
Businesspeople love using questions and answers in their documents. This format is compelling — when you provide a question, your readers hunger for an answer. And creating a list in this order is relatively easy. Beware, though, of the quicksand sucking in all good Q&A intentions — boring questions followed by blasé answers. Also, be sure to weave your Q&A’s together with a strong narrative or your piece will fall apart.Use for
Response letters | |
Sales and marketing materials | |
Manuals | |
Instruction sheets |
Transitions include
Question: . . . Answer: . . . | |
Yes. . . . or No, . . . |
Notice the specific answers in this section from a response letter:
Thank you for inquiring about franchising opportunities at Bright Day Child Care. The following will provide you with answers to prospective owners most common questions:
Do you subscribe to one method of child care?
Yes. We follow the methods of Richard Clark, a well-known, London-based child psychologist and educator.
Must teachers have special training or degrees?
Yes. We prefer that our teachers have a master’s, or at least a bachelor’s degree, in early childhood education. At a minimum, they must have at least two years of formal training and at least five years’ experience in day-care centers, nursery schools, or other organized settings.
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